IT support and Microsoft 365
Make everyday technology easier to use.
Help desk troubleshooting; account and device setup; onboarding and offboarding; Microsoft 365 assistance; connectivity troubleshooting; documentation and handoffs.
One team.
A considered scope.
Choose a focused project or discuss an ongoing support arrangement. Availability and service levels are confirmed for each engagement.
DIRECT DELIVERY
Our core service areas.
Software and web development
Build around the work you need to do.
Websites and scoped web applications; frontend and backend development; APIs and database integration; workflow tools; testing, fixes and deployment documentation.
AI consulting and automation
Turn a specific task into a better workflow.
Use-case discovery; approved-tool setup; prompt and knowledge-content preparation; human-reviewed workflows; integration planning and output evaluation.
Cybersecurity support
Strengthen the habits behind your defenses.
Security awareness; access-hygiene and basic configuration assistance; incident documentation and escalation within an authorized scope.
Technology and workforce training
Help people build useful technical skills.
Digital literacy; Microsoft 365; introductory coding and AI; user guides, practical exercises and training materials. Certification preparation is scoped to instructor qualifications and program approval.
Reporting and project coordination
Keep information and next steps visible.
Scoped dashboards and reporting; requirements documentation; test records; process guides; technical project coordination and handoffs. Program and logistics coordination covers scheduling, resources, milestones and follow-up.
From the first login
to the next project.
Tell us your team size, locations, systems and target date. Each package receives a custom quote with deliverables, responsibilities and acceptance criteria.
Employee onboarding & offboarding
Prepare new hires with approved account provisioning, device setup, application installation, access checks and a documented handoff. Coordinate authorized access removal, equipment return and transition records when employees leave.
Your handoff: Onboarding/offboarding checklist; device and application setup record; access handoff.
Customer-approved access and application licenses are required. Hardware purchases, shipping and guaranteed emergency coverage are separately scoped.
Custom quote
Discuss this service ↗Networking & systems support
Troubleshoot connectivity, support workplace systems and endpoints, review configurations within an authorized scope, and document changes and unresolved issues.
Your handoff: Environment overview; agreed troubleshooting or configuration work; change notes and escalation record.
Network size, systems, site access, maintenance windows and specialist requirements are confirmed before work starts.
Custom quote
Discuss this service ↗Cybersecurity & access support
Support account security, access hygiene, security awareness and authorized basic configuration. Organize incident notes and escalate specialist investigation when needed.
Your handoff: Agreed access checklist; configuration observations; prioritized follow-up and user guidance.
Penetration testing, formal compliance assessments and advanced security architecture require qualified specialist resources.
Custom quote
Discuss this service ↗Software, websites & integrations
Plan and build scoped websites, workflow tools, application improvements and API integrations, with testing and documentation for the agreed use case.
Your handoff: Written requirements; agreed implementation; test results; deployment and handoff notes.
Features, hosting, third-party services, source ownership and maintenance are defined in the project agreement.
Custom quote
Discuss this service ↗IT consulting & project readiness
Review upcoming technology projects, onboarding needs and deployment plans. Turn business requirements into a practical scope, task list and coordination plan.
Your handoff: Project overview; requirements and dependencies; implementation priorities; review and handoff plan.
Procurement authority, specialist design approvals and third-party delivery commitments remain with the agreed responsible parties.
Custom quote
Discuss this service ↗Deployment & new-hire technology setup
Coordinate installation and setup of approved workplace devices and applications, verify readiness with users, and organize rollout documentation and follow-up.
Your handoff: Device/application checklist; readiness checks; user orientation and issue handoff.
Commercial AV/signage installation, electrical work, structured cabling and other licensed trades are separately qualified and quoted.
Custom quote
Discuss this service ↗HOW AN ENGAGEMENT WORKSExplore Aaron’s background and project experience →
Define. Deliver. Review.
Before work begins
We confirm the requested work, authorized access, schedule, dependencies, price and payment arrangements in writing. Specialist work is matched to qualified providers where needed.
At handoff
We review the agreed acceptance checks, explain outstanding issues and provide the documentation included in your scope. Ongoing support and future changes are arranged separately.
Customize the next step.
Explore our custom Business AI service at $600/month. Gray Fox AI and GovCon Pulse remain development previews; app development is currently on hold.
SPECIALIZED DELIVERYBring the right expertise
Bring the right expertise
to the right work.
Qualified partner required
Enterprise signage CMS, interactive wayfinding and mapping; specialist AV installation; hardware maintenance and spares; event operations; continuous support and guaranteed rapid on-site response; advanced security architecture, penetration testing and formal compliance assessments.
We establish partner qualifications, responsibilities and service commitments in writing, with customer approval where required.
In development and pilot inquiries
Managed AI receptionists and automated booking, GovCon Pulse opportunity tracking, and expanded AI engineering offerings.
These are scoped pilot discussions. Production availability follows configuration, testing and an agreed support plan.
GOVERNMENT AND INSTITUTIONAL WORK
Prepared for a defined role.
We welcome procurement conversations and subcontracting opportunities aligned with our documented capabilities. Registration is not an award or preferred-vendor status.
DivineGuard reports NGEM registration; Nevada higher-education supplier registration is under review. These registrations support procurement access and opportunity notifications; each solicitation and institution has its own requirements.
Company identifiers: UEI SEMFBAQ3KHJ5 • CAGE 22LW0. Current registration, licensing, insurance and applicable qualifications are checked for each opportunity.
Download the capability statement ↓Bring us the problem.
We’ll work through the scope.
Tell us what you need ↗REMOTE CUSTOMER SUPPORT & AI WORKFLOWS
Keep customer requests moving.
Scoped remote customer support and customer success management (CSM): inquiry intake, ticket organization, follow-up, onboarding guidance, escalation and service reporting. We define coverage hours, staffing, approved systems and handoffs for each engagement.
Human-led service
Support customers with clear communication, documented next steps and coordinated follow-through across the teams responsible for delivery.
AI-assisted workflows
Plan and configure approved FAQ assistants, inquiry routing and follow-up workflows with human review and escalation. Production rollout follows integration, access checks and testing; provider costs and usage allowances are defined in the quote.
LOGISTICS & TECHNOLOGY MEDIA
Delivery, coordination and practical reviews.
Local logistics
DivineGuard operates an Amazon Hub Delivery program, confirmed active by the business owner. Additional routes, equipment delivery and logistics coordination are assessed individually against available staff, vehicles, program permissions and service requirements.
Access Granted
Aaron’s main YouTube channel covers hands-on technology reviews, desk setups, software workflows, AI and practical cybersecurity topics. Product demonstrations and creator collaborations are scoped individually.
Watch Access Granted ↗A defined scope.
A broader reach.
Software engineering, cybersecurity, IT/networking and qualified partner AV/signage delivery. We welcome government micro-purchase, larger procurement and nationwide subcontracting inquiries, with coverage and qualifications confirmed per project.
Bring an idea.
Create a connection.
Explore local business partnerships, community workshops, sponsor inquiries, webinars, podcast guests and Access Granted content collaborations.