DIVINEGUARDIT SERVICES LLCDiscuss a project ↗
HELP & NEXT STEPS

Questions before
getting started?

Find clear answers about IT support, software, AI, training and project teaming. We confirm availability, responsibilities and scope before work begins.

Services & delivery

What services does DivineGuard provide?

Our service areas include help desk and Microsoft 365 assistance, account and device setup, onboarding, scoped websites and software, API and database integrations, testing, documentation, introductory AI workflow support, cybersecurity awareness and access hygiene, technology training, reporting, and project coordination. See the service menu for delivery boundaries.

Can you build a website, application, or API integration?

We consider scoped web development, frontend and backend changes, workflow tools, REST API integration, database work, testing and handoff documentation. The proposal defines features, hosting, access, acceptance checks, source-code ownership, maintenance and any third-party costs. Larger or specialist work may require a qualified partner.

What cybersecurity work can you take on?

Potential direct scopes include security-awareness materials, access-hygiene support, basic configuration assistance, incident documentation and escalation within authorized systems. Penetration testing, formal compliance assessments, advanced security architecture, regulated environments and specialist incident response require appropriate qualified resources and a written scope. We do not promise certification or compliance from a general support engagement.

Can you provide on-site, emergency, or ongoing support?

We are based in North Las Vegas, Nevada, and may consider remote or on-site work. Location, coverage, response windows, travel, access, staffing and escalation are confirmed for each engagement. No emergency response time or service-level commitment applies unless it is stated in a signed agreement.

Do you provide logistics, transportation, or cleaning crews?

Program and logistics coordination can include schedules, resource planning, milestones, documentation and follow-through. Vehicle-based transportation, courier or fleet operations, facility cleaning, commercial AV installation and other licensed trades are not assumed to be direct-delivery services. A project-specific subcontract may be considered after requirements, qualified providers, equipment, insurance, licensing, availability and buyer approvals are verified.

AI services & apps

What is included in the $600/month Business AI plan?

The listed plan covers one agreed AI-assisted workflow, use-case discovery, configuration, approved prompts or knowledge content, testing, documentation, user guidance and a monthly review with minor refinements within the written scope. It is not unlimited development or unlimited provider usage. API, model, hosting, telephony, setup, support-hour and cancellation terms must be spelled out in the proposal before enrollment. See the Business AI details.

Can you connect ChatGPT, Claude, or another AI provider?

We can discuss an integration or workflow using a customer-approved provider, account and data policy. The design should identify allowed information, who reviews outputs, how errors are handled and which provider charges apply. Provider access and API usage are separate from the $600 plan unless the written proposal expressly includes them. Never put API keys, passwords or access tokens in this website form.

Are Gray Fox AI and GovCon Pulse finished products?

They are DivineGuard product-development initiatives with preview materials. Production availability, supported devices, security controls, integrations, support and pricing are confirmed individually; they are not represented here as unrestricted, unlimited SaaS subscriptions. Visit the apps page for current limitations and descriptions.

Can AI make decisions or send messages automatically for my company?

A workflow is scoped around a specific business task. Human review, approval, escalation, data access and logging responsibilities are agreed before production use. We do not promise error-free AI output, and sensitive or regulated decisions should remain with an authorized person unless a separately validated process permits otherwise.

Training & learning pathways

What does your IT training cover?

A proposed entry-level pathway starts with computer and operating-system fundamentals, customer service, ticketing, troubleshooting, account security, documentation and responsible AI use. Cohort size, total hours, lab equipment, curriculum, accessibility, schedule and instructor duties depend on written sponsor approval. See the training outline.

Will DivineGuard issue CompTIA or AWS certifications?

No. DivineGuard does not award CompTIA or AWS credentials. Certification exam preparation may be developed only after objectives, instructor qualifications, materials and sponsor approvals are confirmed. Learners obtain vendor certifications through the vendor’s official exam process. Course completion is not the same as certification, accreditation or a job guarantee.

Are the City, CSN, WETC, UNLV, EmployNV, or Help Desk Academy formal partners?

These organizations and programs may appear as independent education, workforce or participation resources. A listing or discussion does not establish endorsement, accreditation, funding approval, a contract, or a formal partnership. Confirm enrollment, eligibility, funding and program status directly with the organization. Read the notes on training pathways.

Government work & partners

Can DivineGuard bid on government work?

We review opportunities individually and may pursue appropriately scoped direct work or a defined subcontract role. Registration or a proposal does not mean the company is eligible, selected, awarded, or authorized to start. Each solicitation’s official documents control its deadlines, qualifications, representations, insurance, security requirements and submission method.

Do you guarantee that DivineGuard will win a contract?

No. We can prepare accurate capability information and evaluate a potential fit, but no provider can promise a government award. We do not claim prior contract performance, certifications, clearances, licenses, staff capacity or partner commitments unless current evidence supports each claim.

Can another business join as a subcontractor or teaming partner?

We welcome project-specific introductions from independent providers. Roles, qualifications, availability, workshare, pricing, insurance, customer approval and written terms must be evaluated for that opportunity. Submitting subcontractor interest does not create an agreement or guarantee work.

How do you describe direct services versus partner-dependent work?

We separate work we can support directly from work requiring a qualified partner and services that are still in development. The exact division depends on the solicitation and evidence available. We will identify gaps before quoting or committing to delivery.

Quotes, projects & privacy

How do I request a quote?

Use the project inquiry form. Share your goal, current tools, approximate team size, location and desired timeline. For a public-sector opportunity, include the public solicitation number, official source and deadline/time zone. A budget range is optional.

What happens after I send an inquiry?

We review the request, ask any needed scope questions and discuss fit and availability. A written quote or agreement defines deliverables, price, schedule, access, acceptance criteria, changes and handoff. Sending a form does not reserve time, create a contract, start paid work or sign you up for a subscription.

Are prices fixed?

Most IT, software, security, training and coordination engagements receive a custom quote. The Business AI page lists $600/month for one defined workflow, subject to a written scope and separate disclosure of applicable usage or third-party costs. No website inquiry triggers a charge. See services and pricing.

What information should I not send through the form?

Do not submit passwords, access codes, API keys, Social Security or tax IDs, banking/payment information, confidential client records or sensitive government information. Share only non-sensitive details needed to start a conversation. If a specific engagement requires protected documents, agree on an authorized secure channel first. Read our privacy notice.

How are changes, support and cancellation handled?

Included hours, response windows, escalation, additional work, renewals, billing and cancellation are defined in the quote or service agreement. Ask questions and obtain written approval for changes before work outside the agreed scope begins.

Let’s define your scope.

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